Privacy Policy
Effective Date: 15-Sep-2025
Last Updated: 15-Sep-2025
Powerbroach, a brand of Tool Room Engineers LLP (“Company”, “we”, “our”, “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.powerbroach.com] (the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.
- Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, billing/shipping address, etc., when you fill out forms or make inquiries.
- Technical Information: IP address, browser type, operating system, device details, referring URLs, and browsing patterns through cookies and analytics tools.
- Transaction Data: Payment details (processed securely via third-party payment gateways – we do not store card/bank details).
- Communications: Emails, chats, or messages exchanged with us.
- How We Use Your Information
We use collected information to:
- Provide, operate, and improve our services.
- Respond to inquiries, requests, or customer support.
- Process transactions and deliver products/services.
- Send important updates, newsletters, or promotional material (only with consent).
- Comply with legal obligations.
- Cookies & Tracking Technologies
- Our Site uses cookies, pixels, and similar technologies to enhance your browsing experience.
- You can manage or disable cookies in your browser settings, but some features may not function properly.
- Sharing & Disclosure
We do not sell or rent your personal data. Information may be shared only with:
- Service Providers: Payment gateways, logistics partners, IT support, hosting providers, etc.
- Legal Authorities: If required under law or to protect our rights, safety, or property.
- Business Transfers: In case of merger, acquisition, or restructuring.
- Data Retention
- Your information is stored on third-party servers and service providers, which may be located in India or outside India.
- Retention and deletion of your data are also subject to the policies of these third-party providers.
- While we ensure that only reputed and secure providers are used, we do not have full control over their retention and deletion practices.
- Data Security
- We rely on third-party servers and service providers for hosting, storage, and processing of data.
- We take reasonable steps and use industry practices to safeguard your information.
- However, no method of transmission or storage is 100% secure, and no company can guarantee absolute protection.
- Neither Powerbroach, nor its parent company (Tool Room Engineers LLP), subsidiaries, directors, officers, employees, affiliates, partners, or representatives shall be held liable for any security breach, hacking, unauthorized access, or data loss that occurs beyond our reasonable control or at third-party infrastructure.
- Your Rights
Subject to applicable laws, you may:
- Access, update, or correct your information.
- Withdraw consent to processing (where applicable).
- Request deletion of your personal data (subject to third-party provider policies).
- Opt-out of marketing communications.
To exercise your rights, contact us at info@toolroomengineers.com
- International Users
If you are accessing our Site from outside India, your data may be transferred and stored on third-party servers in India or other countries. By using our Site, you consent to such transfers and acknowledge that data retention and deletion may depend on the policies of those third-party service providers.
- Updates to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Powerbroach
(A brand of Tool Room Engineers LLP)
Email: info@toolroomengineers.com